- Shipping & Delivery
- International Shipping
- Privacy & Security Policies
- Returns & Replacements
Shipping & Delivery
The standard delivery charge is taken for a large part of our product range and is defined after we receive your order with your shipping address. Standard delivery is used for accessories and small furniture and lighting fixtures.
Where the delivery charge is not indicated, please contact our customer service for rates at +1 (416) 650-9837 or e-mail us at firstname.lastname@example.org If you e-mail us, please include your name, shipping address, daytime phone number and the items you would like a shipping quote for. Handling fees may be added to the items, which require extra care.
Privacy & Security Policies
We do not share your e-mail address. We use e-mail to correspond with you about orders, and if you choose to provide you with updates about new products and services, discounts, special promotions or upcoming events. We do not sell our mailing lists.
We collect and store certain other information automatically whenever you interact with this Website. For example, we collect your IP address, the Web page from which you came, and a record of your activity on our site. We also collect information regarding traffic patterns and site usage.
The information we receive allows us to improve our product offer and your shopping experience, making shopping easier and more enjoyable.
Returns & Replacements
Most of our items are handcrafted. Small irregularities in shades, surfaces, and finishes are hallmarks of such craftsmanship and should not be considered defects. Actual items may differ slightly in color than images on the Website.